FAQ
What Is Our Process?
- Contact Us:Â If you need a medical opinion, we will be happy to give you a free consultation. You can contact us by phone call, text message, or email to discuss your medical opinion with retired VA employees who spent their careers making decisions on VA disability claims.
- Gather Records:Â Our doctors need to review specific documentation to provide a medical opinion. We will explain what documentation we need and how you can provide it to us. We will review the documentation for free to determine if we can prepare a medical opinion for you.
- Make Payment:Â After reviewing your documentation and determining we can prepare a medical opinion for you, we will send you an invoice for payment. When you are ready for us to proceed, you can pay the invoice and our experts will immediately get to work preparing your medical opinion.
- Fast Delivery:Â Our goal is to have your medical opinion completed within two weeks of payment. We will never sacrifice quality for timeliness.
- 100% Satisfaction:Â Our goal is to make sure you are completely satisfied with the medical opinion we prepare. You can ask for any edits you deem necessary. This includes future addendums to our medical opinions at no charge.
How do I talk to a volunteer?
Use the site contact options to request a conversation by phone, text, or email.
If you have questions about the VA MST claim process and want to speak with a former RVSR who worked MST ratings, you can call (615) 495 9699.
Keep your questions specific, process based, and evidence focused. You will get clearer guidance faster.
Do you need my records?
No. You can start with general questions and share only what you are comfortable sharing.
If you later request a formal service, we may ask for specific documentation so a clinician can review the record and cite it accurately.
If you are dealing with sensitive topics like MST, you can keep details minimal until you are ready. The goal is to support you without pushing you to overshare.
What can you help with?
Common ways the Veteran Volunteer Initiative helps:
- Clarify what the VA is typically looking for in a complete record
- Explain common documentation gaps that slow review
- Walk through the MST claim process at a high level
- Help you map your questions before you request a medical opinion
- Point you to the right service on the site based on your situation
We do not represent you before the VA. We do not write legal arguments. We keep the focus on evidence and documentation.
Who are the volunteers?
Volunteers are retired VA insiders and veteran representatives who spent their careers working inside the VA claims system and quality environment.
For example, VAMO features volunteers with VA Rating Veteran Service Representative experience, including subject matter expertise in Military Sexual Trauma claim review.
You get straight answers about process and documentation expectations, without sales language or claim promises.
What is the Veteran Volunteer Initiative?
Veteran Volunteer Initiative is peer led support from retired veteran representatives who volunteer their time to share practical, process level knowledge about VA claims and evidence review.
It is designed for veterans who want to understand how reviewers think, what documentation typically matters, and what next steps make sense before paying for any medical research or opinion work.
It is educational support only. We do not provide legal advice and we do not promise outcomes.
Are donations tax deductible?
Maybe, but only if the donation is made to a qualified organization under IRS rules. Use the IRS Tax Exempt Organization Search to verify eligibility, and follow IRS documentation requirements. For contributions of $250 or more, the IRS generally requires a contemporaneous written acknowledgment from the organization for you to claim a deduction.
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How do I donate
and will I get a receipt?
Can I sponsor a complete Nexus Letter for a veteran?
Yes. A Full Sponsorship is listed as $775 and is described as fully funding a complete Nexus Letter for a veteran. The page also lists sponsor recognition items such as being listed on the Wall of Honor, a link to your company website, and a thank you response from the veteran who received the donation.
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How are donations used and how do donors see impact?
Donations are intended to directly fund medical opinion documents for veterans in need, with an emphasis on transparency and showing the impact of donor support. Donors can also view the Donors Wall of Honor, and qualifying sponsors may be recognized publicly.
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What is the VAMO Donation Initiative?
The VAMO Donation Initiative allows people to donate money to help cover medical opinion services for veterans who cannot afford them. The program is in its beginning stages, and funding availability can vary. If you need assistance through the initiative, reach out and ask if donation funds are currently available for your medical opinion.
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Do you need an in person exam to produce an IMO?
Not always. Many IMOs can be completed from a thorough record review when the file contains current findings and objective support.
If the record lacks necessary clinical detail, an exam or updated testing may be needed for a medically defensible conclusion. VA can also schedule an examination when the evidence is not adequate for rating purposes.
What records do you need to prepare an IMO?
Most IMOs require enough documentation to reconstruct the medical timeline and the claimed theory. Common items include:
- VA Claim File (C File) when available
- Service treatment records and personnel records
- VA C and P exam reports and DBQs
- Rating decisions and decision letters
- VA and private treatment records
- Relevant imaging, labs, and specialist reports
If a key period is missing, we flag it early so your team can decide how to address the gap.
What makes an IMO persuasive for VA review?
A strong IMO stays tightly record based and clinically explained. That usually means:
- Qualified clinician with relevant specialty
- Clear medical conclusion stated plainly
- Specific citations to treatment notes, imaging, testing, and timelines
- Reasoned explanation connecting facts to the conclusion
- Addresses alternative causes when they are medically relevant
When an opinion is missing a real rationale, VA can treat it as insufficient and request clarification or another exam.
Does the VA accept private IMOs?
Yes. VA considers competent medical evidence from qualified clinicians, including private medical opinions.
A private opinion should not be discounted just because the clinician did not review the entire claims file. What matters most is the reasoning, the supporting facts, and how well it connects the medical evidence to the conclusion.
What is an Independent Medical Opinion (IMO) for a VA disability claim?
An Independent Medical Opinion (IMO) is a clinician authored report that explains medical causation, aggravation, or severity using your record and accepted medical science.
In a VA context, the IMO should read like medical evidence: clear conclusions, clear support, and a rationale a reviewer can follow without guessing.
VAMO supports the medical evidence side only. We do not provide legal advice and we do not promise outcomes.
What deliverables do we receive and how fast?
Deliverables commonly include an indexed evidence packet, a timeline, an evidence map, a gap list, and citation ready research summaries to support VA medical opinion drafting.
Timing depends on record volume and complexity. We confirm scope and deadlines at intake and document what will be delivered.
Do you communicate with the client or only the firm?
We can work firm only or include the client, based on your preference. Many firms route communication through counsel for consistency and documentation control.
We follow the scope you set and stay in the medical evidence lane for the VA medical opinion work.
What records do you need to start?
To begin VA medical opinion Attorney Support, we typically need the most relevant service and treatment records for the claimed conditions, prior exam reports if available, and any prior private opinions already in the file.
If something is missing, we provide a clear gap list so your team can request what matters next.
How do you support our clinician or IMO vendor?
We support your clinician by delivering a VA medical opinion packet with indexed exhibits, a clean timeline, and targeted record citations.
We can also provide focused research summaries and a question set tied to the medical issues you identify, while keeping the work clinical and record based.
What does Attorney Support include?
Attorney Support helps your team prepare a VA medical opinion evidence packet that is organized, citable, and easy for a clinician to use.
We focus on record triage, timelines, evidence mapping, exhibit indexing, and research summaries. We do not provide legal advice, represent claimants, or promise outcomes.
Can veterans get your services for free?
The VAMO Donation Initiative was established to facilitate access to specialized medical research for veterans facing financial barriers to private engagement. This program enables individual and corporate sponsors to fund independent clinical research and evidence analysis for veterans who require rigorous documentation to ensure record accuracy.
Currently supported by corporate sponsorship, this initiative ensures that the scrupulous clinical truth required for high-level review remains accessible. Veterans seeking support through this program should contact our administrative office to inquire about current funding availability and submission protocols.
How do I remit payment?
We will email you an invoice: Once we review your medical records and determine that we can prepare the medical opinion you need, we will email you an invoice. When you are ready for us to prepare the medical opinion, simply pay the invoice, and our experts will begin their medical research and preparation of your medical opinion.
Payment options: The invoice can be paid by credit card, debit card, health savings account card, or through an interest-free payment plan with Afterpay.
How much do you charge for medical research?
The fee for medical research and medical opinion preparation is $775. There are no hidden fees, and no contracts to sign. The total price is $775. If you need multiple medical opinions from multiple specialists, contact us, and we will determine the price.How do I send the necessary documentation?
Use the Medical Opinion Request Portal: Use the medical opinion request portal we provided to send us your request and all documents. This portal is secure and HIPAA compliant.
What Documentation Do We Require?
We generally require the electronic VA Claim File in order to fully research the cause of a disabling condition. This is the evidence we typically require:
- DD 214 Certificate of Discharge from Active Duty
- Military Service Medical Records
- Military Personnel Records
- VA C&P Disability Benefit Questionnaires
- VA Rating Decisions
- Treatment Reports from VA Medical Centers and Private Doctors

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